How to reach us

Locations and phone numbers

MSD Citybay office
Werftestrasse 4
CH-6005 Lucerne
Tel. +41 58 618 30 30
Google Maps

MSD Kriens office
Ringstrasse 27
CH-6010 Kriens
Tel. +41 58 618 20 20
Google Maps

MSD Schachen office
Industrie Nord 1
CH-6105 Schachen (Lucerne)
Tel. +41 41 499 97 97
Google Maps

MSD Tribschen office
Tribschenstrasse 60
CH-6005 Lucerne
Tel. +41 58 618 10 10
Google Maps

MSD Zurich office
Badenerstrasse 47
CH-8004 Zürich
Tel. +41 58 618 40 40
Google Maps


more about our locations

Email addresses for inquiries and services

Requests about product orders for our MSD customer service
Email

Reporting of adverse side effects or undesired results
Email

Product complaints or counterfeiting
Email

Medical information requests
Email

Ordering of product brochures and disease awareness material
Email

Questions on animal health products
Email


If you are a patient and you have any medical questions about your disease or medications, please contact your treating physician. MSD is does not offer medical advice about treatment options and medications to patients.


CH-NON-01361, 09/2021